Pre- Sales FAQ's

  • Do you offer a money back guarantee?
  • What type of payment do you accept?
  • Are there any discounts if I paid annually?
  • How long does it take to setup an account after I order?
  • Do I get root access to the server?
  • Where are your servers located?
  • Do you allow adult websites on your servers?
  • Are there any types of advertising placed on my account?
  • Do you provide support?

 

 

Do you offer a money back guarantee?
We offer a no-hassle 30 day money back guarantee.

What type of payment do you accept?
We accept Paypal.

]
Are there any discounts if I paid annually?
Our prices are already very competitive. We don't provide any discounts for annual payments.

How long does it take to setup an account after I order?
Normally there is no delay, but reseller accounts take a few hours to be setup.

Do I get root access to the server?
You do not get root access to the server. You will need your own dedicated server in order to get root access.
Where are your servers located?
Our servers are located in the USA. New York and Chicago.

Do you allow adult websites on your servers?
As long as it is legal.

Are there any types of advertising placed on my account?
We do not place any type of advertising such as banners, popup's, etc. on your website.

Do you provide support?
Yes we do. 24X7X365. On the Activation email you will receive instructions on how to contact support.

 

Installed Modules

  • FFmpeg & FFmpeg-php
  • Libogg & Libvorbis
  • Flv2tool
  • LAME MP3 Encoder
  • Mplayer
  • Mencoder
  • GD Library
  • Red5
  • Java
  • Ruby on Rails

Customer Quotes:

Brilliant Service
  - by Paul Lander of www.vidripscript.com on 21 Mar 2008:

" Although I have only been with FFmpeg hosting house for a few months the service I have received has been outstanding, I have generally dealt with Chris who has been very helpful and responds to emails very quickly. It has taken a while to find such a good host. "